Hailian Qiu
About
Hailian Qiu has authored 13 papers that have received a total of 503 indexed citations.
This includes 10 papers in Sociology and Political Science, 6 papers in Artificial Intelligence and 6 papers in Organizational Behavior and Human Resource Management. The topics of these papers are AI in Service Interactions (6 papers), Digital Marketing and Social Media (5 papers) and Customer Service Quality and Loyalty (5 papers). Hailian Qiu is often cited by papers focused on AI in Service Interactions (6 papers), Digital Marketing and Social Media (5 papers) and Customer Service Quality and Loyalty (5 papers) and collaborates with scholars based in China, United States and Hong Kong. Hailian Qiu's co-authors include Minglong Li, Billy Bai, Xinhui Xiao, Yingli Li and Ning Wang and has published in prestigious journals such as Tourism Management, International Journal of Hospitality Management and International Journal of Contemporary Hospitality Management
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