Janice M. Payan
About
Janice M. Payan has authored 22 papers that have received a total of 814 indexed citations.
This includes 13 papers in Organizational Behavior and Human Resource Management, 9 papers in Strategy and Management and 6 papers in Management Information Systems. The topics of these papers are Customer Service Quality and Loyalty (11 papers), Outsourcing and Supply Chain Management (6 papers) and Management and Marketing Education (5 papers). Janice M. Payan is often cited by papers focused on Customer Service Quality and Loyalty (11 papers), Outsourcing and Supply Chain Management (6 papers) and Management and Marketing Education (5 papers) and collaborates with scholars based in United States, Canada and Slovenia. Janice M. Payan's co-authors include Göran Svensson, Denny E. McCorkle, James Reardon, Richard G. McFarland and Tore Mysen and has published in prestigious journals such as Journal of Marketing, Journal of Business Research and Industrial Marketing Management
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