Jay Kandampully

105 papers and 7.5k indexed citations i.

About

Jay Kandampully has authored 105 papers that have received a total of 7.5k indexed citations. This includes 78 papers in Marketing, 65 papers in Organizational Behavior and Human Resource Management and 39 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (64 papers), Digital Marketing and Social Media (35 papers) and Service and Product Innovation (32 papers). Jay Kandampully is often cited by papers focused on Customer Service Quality and Loyalty (64 papers), Digital Marketing and Social Media (35 papers) and Service and Product Innovation (32 papers) and collaborates with scholars based in United States, Australia and New Zealand. Jay Kandampully's co-authors include Anil Bilgihan, Tingting Zhang, David Solnet, Stephanie Q. Liu and Sunita Barker and has published in prestigious journals such as Journal of Business Research, Tourism Management and Computers in Human Behavior

In The Last Decade

Rankless by CCL
2025