Jennifer Rowley

281 papers and 11.8k indexed citations i.

About

Jennifer Rowley has authored 281 papers that have received a total of 11.8k indexed citations. This includes 83 papers in Organizational Behavior and Human Resource Management, 68 papers in Sociology and Political Science and 66 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (56 papers), Digital Marketing and Social Media (41 papers) and Knowledge Management and Sharing (32 papers). Jennifer Rowley is often cited by papers focused on Customer Service Quality and Loyalty (56 papers), Digital Marketing and Social Media (41 papers) and Knowledge Management and Sharing (32 papers) and collaborates with scholars based in United Kingdom, United States and Finland. Jennifer Rowley's co-authors include Frances Slack, Sonya Hanna, Rosalind Jones, Frances Johnson and Laura Sbaffi and has published in prestigious journals such as Tourism Management, Computers & Education and Journal of Medical Internet Research

In The Last Decade

Rankless by CCL
2025