Jie J. Zhang
About
Jie J. Zhang has authored 18 papers that have received a total of 349 indexed citations.
This includes 14 papers in Marketing, 10 papers in Strategy and Management and 9 papers in Organizational Behavior and Human Resource Management. The topics of these papers are Customer Service Quality and Loyalty (8 papers), Service and Product Innovation (6 papers) and Environmental Sustainability in Business (5 papers). Jie J. Zhang is often cited by papers focused on Customer Service Quality and Loyalty (8 papers), Service and Product Innovation (6 papers) and Environmental Sustainability in Business (5 papers) and collaborates with scholars based in United States, Canada and United Kingdom. Jie J. Zhang's co-authors include Nitin Joglekar, Benjamin Lawrence, Rohit Verma, Liwu Hsu and Joy M. Field and has published in prestigious journals such as Journal of Business Research, Journal of Business Ethics and Journal of Operations Management
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