Jiyoung Kim

89 papers and 1.9k indexed citations i.

About

Jiyoung Kim has authored 89 papers that have received a total of 1.9k indexed citations. This includes 44 papers in Sociology and Political Science, 34 papers in Marketing and 26 papers in Organizational Behavior and Human Resource Management. The topics of these papers are Customer Service Quality and Loyalty (20 papers), Digital Marketing and Social Media (18 papers) and Consumer Perception and Purchasing Behavior (15 papers). Jiyoung Kim is often cited by papers focused on Customer Service Quality and Loyalty (20 papers), Digital Marketing and Social Media (18 papers) and Consumer Perception and Purchasing Behavior (15 papers) and collaborates with scholars based in United States, South Korea and United Kingdom. Jiyoung Kim's co-authors include Kiseol Yang, Jihye Min, Byoungho Jin, Andrei Lankov and Peter Ward and has published in prestigious journals such as Frontiers in Psychology, Technological Forecasting and Social Change and International Journal of Hospitality Management

In The Last Decade

Rankless by CCL
2025