Jo Ann Duffy
About
Jo Ann Duffy has authored 18 papers that have received a total of 522 indexed citations.
This includes 14 papers in Organizational Behavior and Human Resource Management, 6 papers in General Health Professions and 6 papers in Gender Studies. The topics of these papers are Job Satisfaction and Organizational Behavior (7 papers), Gender Diversity and Inequality (6 papers) and Customer Service Quality and Loyalty (5 papers). Jo Ann Duffy is often cited by papers focused on Job Satisfaction and Organizational Behavior (7 papers), Gender Diversity and Inequality (6 papers) and Customer Service Quality and Loyalty (5 papers) and collaborates with scholars based in United States, Canada and Brazil. Jo Ann Duffy's co-authors include Neusa Maria Bastos Fernandes dos Santos, Betty Jane Punnett, William E. Kilbourne, Miguel R. Olivas‐Luján and Michael Duffy and has published in prestigious journals such as Journal of Services Marketing, International Journal of Bank Marketing and Career Development International
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