John T. Bowen
About
John T. Bowen has authored 88 papers that have received a total of 4.3k indexed citations.
This includes 32 papers in Sociology and Political Science, 32 papers in Marketing and 22 papers in Organizational Behavior and Human Resource Management. The topics of these papers are Customer Service Quality and Loyalty (20 papers), Digital Marketing and Social Media (15 papers) and Consumer Retail Behavior Studies (14 papers). John T. Bowen is often cited by papers focused on Customer Service Quality and Loyalty (20 papers), Digital Marketing and Social Media (15 papers) and Consumer Retail Behavior Studies (14 papers) and collaborates with scholars based in United States, Australia and United Kingdom. John T. Bowen's co-authors include Thomas R. Leinbach, Stowe Shoemaker, Cristian Morosan, Robert C. Ford and Richard Teare and has published in prestigious journals such as Journal of Management, Expert Systems with Applications and Journal of the Academy of Marketing Science
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