Jon M. Shapiro

8 papers and 712 indexed citations i.

Jon M. Shapiro has authored 8 papers that have received a total of 712 indexed citations. This includes 2 papers in Sociology and Political Science, 2 papers in Strategy and Management and 2 papers in Organizational Behavior and Human Resource Management. The topics of these papers are Customer Service Quality and Loyalty (2 papers), Migration, Ethnicity, and Economy (1 paper) and Ethics in Business and Education (1 paper). Jon M. Shapiro is often cited by papers focused on Customer Service Quality and Loyalty (2 papers), Migration, Ethnicity, and Economy (1 paper) and Ethics in Business and Education (1 paper) and collaborates with scholars based in United States. Jon M. Shapiro's co-authors include Robert E. Carlson, Eleanor B. Saltzer, Julie L. Ozanne, Banwari Mittal and Gopalkrishnan R. Iyer and has published in prestigious journals such as Journal of International Business Studies, Journal of International Marketing and INFORMS Journal on Applied Analytics