Jonathan Elms
About
Jonathan Elms has authored 25 papers that have received a total of 560 indexed citations.
This includes 23 papers in Marketing, 10 papers in Organizational Behavior and Human Resource Management and 4 papers in Sociology and Political Science. The topics of these papers are Consumer Retail Behavior Studies (21 papers), Consumer Behavior in Brand Consumption and Identification (15 papers) and Customer Service Quality and Loyalty (9 papers). Jonathan Elms is often cited by papers focused on Consumer Retail Behavior Studies (21 papers), Consumer Behavior in Brand Consumption and Identification (15 papers) and Customer Service Quality and Loyalty (9 papers) and collaborates with scholars based in United Kingdom, New Zealand and Türkiye. Jonathan Elms's co-authors include Alan Hallsworth, Ronan de Kervenoael, Christoph Teller, John Murray and Keri Davies and has published in prestigious journals such as Journal of Retailing and Consumer Services, Journal of Services Marketing and Futures
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