Joy M. Field
About
Joy M. Field has authored 36 papers that have received a total of 1.2k indexed citations.
This includes 20 papers in Management Information Systems, 13 papers in Organizational Behavior and Human Resource Management and 13 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (13 papers), Quality and Supply Management (11 papers) and Service and Product Innovation (8 papers). Joy M. Field is often cited by papers focused on Customer Service Quality and Loyalty (13 papers), Quality and Supply Management (11 papers) and Service and Product Innovation (8 papers) and collaborates with scholars based in United States, Canada and Australia. Joy M. Field's co-authors include Gregory R. Heim, Kingshuk K. Sinha, Larry P. Ritzman, Rajiv D. Banker and Mahesh Subramony and has published in prestigious journals such as Academy of Management Journal, Strategic Management Journal and Journal of Business Research
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