Julie M. Hays

14 papers and 409 indexed citations i.

Julie M. Hays has authored 14 papers that have received a total of 409 indexed citations. This includes 6 papers in Organizational Behavior and Human Resource Management, 5 papers in Marketing and 3 papers in Strategy and Management. The topics of these papers are Customer Service Quality and Loyalty (6 papers), Consumer Retail Behavior Studies (4 papers) and Technology Adoption and User Behaviour (3 papers). Julie M. Hays is often cited by papers focused on Customer Service Quality and Loyalty (6 papers), Consumer Retail Behavior Studies (4 papers) and Technology Adoption and User Behaviour (3 papers) and collaborates with scholars based in United States, Australia and Singapore. Julie M. Hays's co-authors include Arthur V. Hill, Anníbal Scavarda, Tatiana Bouzdine‐Chameeva, Susan Meyer Goldstein and John R. Olson and has published in prestigious journals such as Journal of Marketing Research, Journal of Operations Management and Journal of Service Research