Kai Kristensen

59 papers and 2.3k indexed citations i.

About

Kai Kristensen has authored 59 papers that have received a total of 2.3k indexed citations. This includes 22 papers in Organizational Behavior and Human Resource Management, 18 papers in Marketing and 14 papers in Management Information Systems. The topics of these papers are Customer Service Quality and Loyalty (19 papers), Consumer Retail Behavior Studies (12 papers) and Quality and Supply Management (8 papers). Kai Kristensen is often cited by papers focused on Customer Service Quality and Loyalty (19 papers), Consumer Retail Behavior Studies (12 papers) and Quality and Supply Management (8 papers) and collaborates with scholars based in Denmark, Sweden and United Kingdom. Kai Kristensen's co-authors include Jacob Eskildsen, Hans Jørn Juhl, Jens J. Dahlgaard, Gopal K. Kanji and Anders Westlund and has published in prestigious journals such as European Journal of Operational Research, European Journal of Marketing and Journal of Retailing and Consumer Services

In The Last Decade

Rankless by CCL
2025