Kalyani Menon
About
Kalyani Menon has authored 18 papers that have received a total of 758 indexed citations.
This includes 11 papers in Organizational Behavior and Human Resource Management, 10 papers in Sociology and Political Science and 7 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (9 papers), Emotions and Moral Behavior (5 papers) and Psychology of Social Influence (5 papers). Kalyani Menon is often cited by papers focused on Customer Service Quality and Loyalty (9 papers), Emotions and Moral Behavior (5 papers) and Psychology of Social Influence (5 papers) and collaborates with scholars based in Canada, United States and India. Kalyani Menon's co-authors include Laurette Dubé, Chatura Ranaweera, Hamid Noori, M S Jawahar and Harvir S. Bansal and has published in prestigious journals such as Journal of Business Research, Journal of Retailing and European Journal of Marketing
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