Kevin P. Gwinner
About
Kevin P. Gwinner has authored 35 papers that have received a total of 11.2k indexed citations.
This includes 18 papers in Organizational Behavior and Human Resource Management, 18 papers in Marketing and 14 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (17 papers), Consumer Behavior in Brand Consumption and Identification (13 papers) and Consumer Retail Behavior Studies (9 papers). Kevin P. Gwinner is often cited by papers focused on Customer Service Quality and Loyalty (17 papers), Consumer Behavior in Brand Consumption and Identification (13 papers) and Consumer Retail Behavior Studies (9 papers) and collaborates with scholars based in United States, Germany and Latvia. Kevin P. Gwinner's co-authors include Dwayne D. Gremler, David M. Andrus, J. Bruce Prince, Thorsten Hennig‐Thurau and Lance A. Bettencourt and has published in prestigious journals such as Journal of Applied Psychology, Journal of the Academy of Marketing Science and Journal of Retailing.
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