Knut Kvale
About
Knut Kvale has authored 11 papers that have received a total of 434 indexed citations.
This includes 4 papers in Artificial Intelligence, 4 papers in Organizational Behavior and Human Resource Management and 4 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (4 papers), Service and Product Innovation (3 papers) and Consumer Retail Behavior Studies (3 papers). Knut Kvale is often cited by papers focused on Customer Service Quality and Loyalty (4 papers), Service and Product Innovation (3 papers) and Consumer Retail Behavior Studies (3 papers) and collaborates with scholars based in Norway. Knut Kvale's co-authors include Asbjørn Følstad, Annita Fjuk, Per E. Pedersen, Jens Erik Fenstad and Bente Mægaard and has published in prestigious journals such as Journal of Service Research, Academy of Management Learning and Education and Language Resources and Evaluation
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