Laura Hamer
About
Laura Hamer has authored 9 papers that have received a total of 349 indexed citations.
This includes 6 papers in Marketing, 4 papers in Organizational Behavior and Human Resource Management and 2 papers in Education. The topics of these papers are Customer Service Quality and Loyalty (4 papers), Consumer Retail Behavior Studies (3 papers) and Consumer Behavior in Brand Consumption and Identification (3 papers). Laura Hamer is often cited by papers focused on Customer Service Quality and Loyalty (4 papers), Consumer Retail Behavior Studies (3 papers) and Consumer Behavior in Brand Consumption and Identification (3 papers) and collaborates with scholars based in United States and United Kingdom. Laura Hamer's co-authors include Devanathan Sudharshan, Ben Shaw‐Ching Liu and Albert M. Muñiz and has published in prestigious journals such as Journal of Service Research, Journal of Services Marketing and Journal of Marketing Education
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