Lesley Ledden

9 papers and 436 indexed citations i.

Lesley Ledden has authored 9 papers that have received a total of 436 indexed citations. This includes 9 papers in Organizational Behavior and Human Resource Management, 7 papers in Marketing and 3 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (9 papers), Consumer Behavior in Brand Consumption and Identification (6 papers) and Corporate Identity and Reputation (3 papers). Lesley Ledden is often cited by papers focused on Customer Service Quality and Loyalty (9 papers), Consumer Behavior in Brand Consumption and Identification (6 papers) and Corporate Identity and Reputation (3 papers) and collaborates with scholars based in United Kingdom and Greece. Lesley Ledden's co-authors include Stavros Kalafatis, Jaywant Singh, Phillip Samouel, Debra Riley and Markos Tsogas and has published in prestigious journals such as Journal of Business Research, Industrial Marketing Management and Journal of Services Marketing