Linda M. Delene
About
Linda M. Delene has authored 13 papers that have received a total of 362 indexed citations.
This includes 6 papers in Organizational Behavior and Human Resource Management, 5 papers in General Health Professions and 4 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (6 papers), Patient Satisfaction in Healthcare (4 papers) and Pharmaceutical industry and healthcare (3 papers). Linda M. Delene is often cited by papers focused on Customer Service Quality and Loyalty (6 papers), Patient Satisfaction in Healthcare (4 papers) and Pharmaceutical industry and healthcare (3 papers) and collaborates with scholars based in United States. Linda M. Delene's co-authors include David M. Lyth, Betty June Parker, Alan A. Halpern, Hanjoon Lee and Chankon Kim and has published in prestigious journals such as Journal of Business Research, International Journal of Operations & Production Management and International Journal of Service Industry Management
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