Mary Beth Pinto
About
Mary Beth Pinto has authored 52 papers that have received a total of 1.7k indexed citations.
This includes 17 papers in Organizational Behavior and Human Resource Management, 11 papers in Marketing and 8 papers in General Health Professions. The topics of these papers are Customer Service Quality and Loyalty (11 papers), Patient Satisfaction in Healthcare (6 papers) and Consumer Behavior in Brand Consumption and Identification (5 papers). Mary Beth Pinto is often cited by papers focused on Customer Service Quality and Loyalty (11 papers), Patient Satisfaction in Healthcare (6 papers) and Consumer Behavior in Brand Consumption and Identification (5 papers) and collaborates with scholars based in United States, United Kingdom and Brazil. Mary Beth Pinto's co-authors include Diane H. Parente, Jeffrey K. Pinto, Phylis Mansfield, Peerasit Patanakul and Kenneth C. Gehrt and has published in prestigious journals such as Journal of Applied Psychology, Management Science and Physical Therapy
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