Matti Leppäniemi
About
Matti Leppäniemi has authored 14 papers that have received a total of 720 indexed citations.
This includes 10 papers in Sociology and Political Science, 9 papers in Information Systems and Management and 6 papers in Organizational Behavior and Human Resource Management. The topics of these papers are Digital Marketing and Social Media (10 papers), Technology Adoption and User Behaviour (9 papers) and Customer Service Quality and Loyalty (6 papers). Matti Leppäniemi is often cited by papers focused on Digital Marketing and Social Media (10 papers), Technology Adoption and User Behaviour (9 papers) and Customer Service Quality and Loyalty (6 papers) and collaborates with scholars based in Finland, United Kingdom and Australia. Matti Leppäniemi's co-authors include Heikki Karjaluoto, Chanaka Jayawardhena, Heikki Lehto, Mika Raulas and Ville Virtanen and has published in prestigious journals such as Journal of Retailing and Consumer Services, Telecommunications Policy and Business Process Management Journal
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