Michael D. Clemes

43 papers and 1.7k indexed citations i.

Michael D. Clemes has authored 43 papers that have received a total of 1.7k indexed citations. This includes 22 papers in Organizational Behavior and Human Resource Management, 19 papers in Marketing and 13 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (22 papers), Consumer Retail Behavior Studies (13 papers) and Digital Marketing and Social Media (9 papers). Michael D. Clemes is often cited by papers focused on Customer Service Quality and Loyalty (22 papers), Consumer Retail Behavior Studies (13 papers) and Digital Marketing and Social Media (9 papers) and collaborates with scholars based in New Zealand, United States and Oman. Michael D. Clemes's co-authors include Christopher Gan, Azmat Gani, David Dean, Dwi Suhartanto and Baiding Hu and has published in prestigious journals such as Journal of Retailing and Consumer Services, Journal of Services Marketing and Economic Modelling.