Minsung Kim

24 papers and 801 indexed citations i.

Minsung Kim has authored 24 papers that have received a total of 801 indexed citations. This includes 13 papers in Organizational Behavior and Human Resource Management, 11 papers in Sociology and Political Science and 10 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (9 papers), Digital Marketing and Social Media (6 papers) and Consumer Retail Behavior Studies (5 papers). Minsung Kim is often cited by papers focused on Customer Service Quality and Loyalty (9 papers), Digital Marketing and Social Media (6 papers) and Consumer Retail Behavior Studies (5 papers) and collaborates with scholars based in South Korea, United States and United Kingdom. Minsung Kim's co-authors include Won‐Moo Hur, Seongho Kang, Seungyeon Lee, Ian M. McDonough and Kwang‐Ho Ahn and has published in prestigious journals such as Computers in Human Behavior, Frontiers in Psychology and Sustainability