Neeru Sharma
About
Neeru Sharma has authored 14 papers that have received a total of 1.1k indexed citations.
This includes 10 papers in Organizational Behavior and Human Resource Management, 8 papers in Marketing and 5 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (10 papers), Consumer Retail Behavior Studies (6 papers) and Digital Marketing and Social Media (4 papers). Neeru Sharma is often cited by papers focused on Customer Service Quality and Loyalty (10 papers), Consumer Retail Behavior Studies (6 papers) and Digital Marketing and Social Media (4 papers) and collaborates with scholars based in Australia, India and Israel. Neeru Sharma's co-authors include Johra Kayeser Fatima, Paul G. Patterson, Louise Young, Ian Wilkinson and Manoj Kumar Mishra and has published in prestigious journals such as Journal of Retailing and Consumer Services, Journal of Services Marketing and International Journal of Service Industry Management
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Neeru Sharma
954 citations, 13 papers
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