Nusrah Samat
About
Nusrah Samat has authored 6 papers that have received a total of 270 indexed citations.
This includes 3 papers in Strategy and Management, 3 papers in Organizational Behavior and Human Resource Management and 2 papers in Social Psychology. The topics of these papers are Customer Service Quality and Loyalty (3 papers), Organizational Leadership and Management Strategies (2 papers) and Quality and Supply Management (2 papers). Nusrah Samat is often cited by papers focused on Customer Service Quality and Loyalty (3 papers), Organizational Leadership and Management Strategies (2 papers) and Quality and Supply Management (2 papers) and collaborates with scholars based in Malaysia. Nusrah Samat's co-authors include T. Ramayah, Rugayah Hashim, Yusliza Mohd Yusoff, Zulhabri Ismail and Sabarinah Sh Ahmad and has published in prestigious journals such as British Food Journal and Asia-Pacific Journal of Business Administration
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