Olgun Kitapçı
About
Olgun Kitapçı has authored 28 papers that have received a total of 438 indexed citations.
This includes 13 papers in Sociology and Political Science, 12 papers in Organizational Behavior and Human Resource Management and 12 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (12 papers), Digital Marketing and Social Media (10 papers) and Consumer Behavior in Brand Consumption and Identification (10 papers). Olgun Kitapçı is often cited by papers focused on Customer Service Quality and Loyalty (12 papers), Digital Marketing and Social Media (10 papers) and Consumer Behavior in Brand Consumption and Identification (10 papers) and collaborates with scholars based in Türkiye, Poland and Japan. Olgun Kitapçı's co-authors include İ̇brahim Taylan Dörtyol, Engi̇n Karadağ, Oğuz Kaynar, Tarık Türk and Burhan Özkan and has published in prestigious journals such as Journal of Retailing and Consumer Services, International Journal of Contemporary Hospitality Management and Management Research Review
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