Pedro Cruz

6 papers and 259 indexed citations i.

Pedro Cruz has authored 6 papers that have received a total of 259 indexed citations. This includes 5 papers in Organizational Behavior and Human Resource Management, 3 papers in Information Systems and Management and 2 papers in Sociology and Political Science. The topics of these papers are Technology Adoption and User Behaviour (3 papers), Customer Service Quality and Loyalty (3 papers) and Organizational Downsizing and Restructuring (2 papers). Pedro Cruz is often cited by papers focused on Technology Adoption and User Behaviour (3 papers), Customer Service Quality and Loyalty (3 papers) and Organizational Downsizing and Restructuring (2 papers) and collaborates with scholars based in Spain, Portugal and Finland. Pedro Cruz's co-authors include Tommi Laukkanen, Manuel Portugal Ferreira, Tânia Marques, Jesús Galende and Pablo Antonio Muñoz Gallego and has published in prestigious journals such as International Journal of Bank Marketing, Química Nova and International Journal of Manpower