Philip L. Dawes
About
Philip L. Dawes has authored 26 papers that have received a total of 1.3k indexed citations.
This includes 21 papers in Strategy and Management, 17 papers in Organizational Behavior and Human Resource Management and 7 papers in Management Science and Operations Research. The topics of these papers are Customer Service Quality and Loyalty (16 papers), Innovation and Knowledge Management (9 papers) and Innovation Diffusion and Forecasting (6 papers). Philip L. Dawes is often cited by papers focused on Customer Service Quality and Loyalty (16 papers), Innovation and Knowledge Management (9 papers) and Innovation Diffusion and Forecasting (6 papers) and collaborates with scholars based in Australia, United Kingdom and Hong Kong. Philip L. Dawes's co-authors include Paul G. Patterson, Don Y. Lee, Grahame R. Dowling, Graham R. Massey and David F. Midgley and has published in prestigious journals such as Journal of Marketing, Industrial Marketing Management and European Journal of Marketing
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