Ramana Madupalli
About
Ramana Madupalli has authored 12 papers that have received a total of 353 indexed citations.
This includes 8 papers in Sociology and Political Science, 8 papers in Organizational Behavior and Human Resource Management and 3 papers in Management Information Systems. The topics of these papers are Customer Service Quality and Loyalty (7 papers), Job Satisfaction and Organizational Behavior (5 papers) and Emotional Labor in Professions (4 papers). Ramana Madupalli is often cited by papers focused on Customer Service Quality and Loyalty (7 papers), Job Satisfaction and Organizational Behavior (5 papers) and Emotional Labor in Professions (4 papers) and collaborates with scholars based in United States. Ramana Madupalli's co-authors include Amit Poddar, James S. Boles, Brian N. Rutherford, Clay K. Williams and Gertrude P. Pannirselvam and has published in prestigious journals such as Journal of Business Research, Journal of Services Marketing and Social Science Quarterly
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