Rhonda L. Hensley

9 papers and 746 indexed citations i.

About

Rhonda L. Hensley has authored 9 papers that have received a total of 746 indexed citations. This includes 6 papers in Organizational Behavior and Human Resource Management, 6 papers in Management Information Systems and 5 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (6 papers), Quality and Supply Management (6 papers) and Service and Product Innovation (3 papers). Rhonda L. Hensley is often cited by papers focused on Customer Service Quality and Loyalty (6 papers), Quality and Supply Management (6 papers) and Service and Product Innovation (3 papers) and collaborates with scholars based in United States. Rhonda L. Hensley's co-authors include Joanne M. Sulek, D. Robley Wood and Kathryn Dobie and has published in prestigious journals such as Journal of Operations Management, International Journal of Operations & Production Management and International Journal of Quality & Reliability Management

In The Last Decade

Rankless by CCL
2025