Richard Cuthbertson

32 papers and 894 indexed citations i.

Richard Cuthbertson has authored 32 papers that have received a total of 894 indexed citations. This includes 15 papers in Marketing, 12 papers in Strategy and Management and 12 papers in Organizational Behavior and Human Resource Management. The topics of these papers are Customer Service Quality and Loyalty (10 papers), Consumer Retail Behavior Studies (8 papers) and Service and Product Innovation (6 papers). Richard Cuthbertson is often cited by papers focused on Customer Service Quality and Loyalty (10 papers), Consumer Retail Behavior Studies (8 papers) and Service and Product Innovation (6 papers) and collaborates with scholars based in United Kingdom, Finland and Norway. Richard Cuthbertson's co-authors include Wojciech Piotrowicz, Rafael Ramírez, Alex Hill, Arto Lindblom and Thorsten Klaas-Wissing and has published in prestigious journals such as Journal of Business Research, Journal of the Operational Research Society and Long Range Planning.