Richard Nicholls
About
Richard Nicholls has authored 8 papers that have received a total of 280 indexed citations.
This includes 6 papers in Marketing, 5 papers in Organizational Behavior and Human Resource Management and 4 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (5 papers), Consumer Retail Behavior Studies (4 papers) and Service and Product Innovation (2 papers). Richard Nicholls is often cited by papers focused on Customer Service Quality and Loyalty (5 papers), Consumer Retail Behavior Studies (4 papers) and Service and Product Innovation (2 papers) and collaborates with scholars based in United Kingdom, Poland and United States. Richard Nicholls's co-authors include and and has published in prestigious journals such as Journal of Services Marketing, International Journal of Contemporary Hospitality Management and International Journal of Service Industry Management.
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