Richard S. Kurz
About
Richard S. Kurz has authored 30 papers that have received a total of 523 indexed citations.
This includes 17 papers in General Health Professions, 8 papers in Organizational Behavior and Human Resource Management and 4 papers in Economics and Econometrics. The topics of these papers are Patient Satisfaction in Healthcare (11 papers), Customer Service Quality and Loyalty (7 papers) and Health Policy Implementation Science (4 papers). Richard S. Kurz is often cited by papers focused on Patient Satisfaction in Healthcare (11 papers), Customer Service Quality and Loyalty (7 papers) and Health Policy Implementation Science (4 papers) and collaborates with scholars based in United States, Belgium and Germany. Richard S. Kurz's co-authors include Koichiro Otani, Neale R. Chumbler, Judith L. Gibbons, Thomas E. Burroughs and Kathleen N. Gillespie and has published in prestigious journals such as Social Forces, Medical Care and The Journal of Higher Education.
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