Robert A. Ping

14 papers and 2.4k indexed citations i.

Robert A. Ping has authored 14 papers that have received a total of 2.4k indexed citations. This includes 8 papers in Organizational Behavior and Human Resource Management, 6 papers in Marketing and 3 papers in Management Science and Operations Research. The topics of these papers are Customer Service Quality and Loyalty (8 papers), Consumer Behavior in Brand Consumption and Identification (5 papers) and Consumer Retail Behavior Studies (3 papers). Robert A. Ping is often cited by papers focused on Customer Service Quality and Loyalty (8 papers), Consumer Behavior in Brand Consumption and Identification (5 papers) and Consumer Retail Behavior Studies (3 papers) and collaborates with scholars based in United States and Latvia. Robert A. Ping's co-authors include and and has published in prestigious journals such as Psychological Bulletin, Journal of Marketing Research and Journal of Management