Robert H. Ross

22 papers and 220 indexed citations i.

Robert H. Ross has authored 22 papers that have received a total of 220 indexed citations. This includes 8 papers in Organizational Behavior and Human Resource Management, 7 papers in Marketing and 4 papers in Health, Toxicology and Mutagenesis. The topics of these papers are Customer Service Quality and Loyalty (8 papers), Consumer Behavior in Brand Consumption and Identification (7 papers) and Consumer Retail Behavior Studies (3 papers). Robert H. Ross is often cited by papers focused on Customer Service Quality and Loyalty (8 papers), Consumer Behavior in Brand Consumption and Identification (7 papers) and Consumer Retail Behavior Studies (3 papers) and collaborates with scholars based in United States. Robert H. Ross's co-authors include Robert F. Lusch, Dennis M. Opresko, Robert Young, Marzio Barbagli and Harlal Choudhury and has published in prestigious journals such as Contemporary Sociology A Journal of Reviews, Journal of Business Research and Journal of the Academy of Marketing Science