Robin L. Snipes
About
Robin L. Snipes has authored 16 papers that have received a total of 447 indexed citations.
This includes 8 papers in Organizational Behavior and Human Resource Management, 5 papers in Sociology and Political Science and 4 papers in General Health Professions. The topics of these papers are Customer Service Quality and Loyalty (7 papers), Patient Satisfaction in Healthcare (4 papers) and Corporate Identity and Reputation (2 papers). Robin L. Snipes is often cited by papers focused on Customer Service Quality and Loyalty (7 papers), Patient Satisfaction in Healthcare (4 papers) and Corporate Identity and Reputation (2 papers) and collaborates with scholars based in United States. Robin L. Snipes's co-authors include Sharon L. Oswald, Michael S. LaTour, Jennifer Pitts, Phillip Bryant and Pingjun Jiang and has published in prestigious journals such as Journal of Business Research, Journal of Business Ethics and Journal of Services Marketing
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