Rongqiu Chen
About
Rongqiu Chen has authored 28 papers that have received a total of 386 indexed citations.
This includes 15 papers in Management Information Systems, 9 papers in Marketing and 9 papers in Management of Technology and Innovation. The topics of these papers are Customer Service Quality and Loyalty (8 papers), Service and Product Innovation (7 papers) and Product Development and Customization (7 papers). Rongqiu Chen is often cited by papers focused on Customer Service Quality and Loyalty (8 papers), Service and Product Innovation (7 papers) and Product Development and Customization (7 papers) and collaborates with scholars based in China. Rongqiu Chen's co-authors include Zhongjun Tang, Zhaohua Wang and Yanqiu Xiao and has published in prestigious journals such as International Journal of Production Economics, International Journal of Production Research and International Journal of Operations & Production Management
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