Russell K.H. Ching
About
Russell K.H. Ching has authored 20 papers that have received a total of 632 indexed citations.
This includes 11 papers in Organizational Behavior and Human Resource Management, 10 papers in Information Systems and Management and 5 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (11 papers), Technology Adoption and User Behaviour (10 papers) and Digital Marketing and Social Media (5 papers). Russell K.H. Ching is often cited by papers focused on Customer Service Quality and Loyalty (11 papers), Technology Adoption and User Behaviour (10 papers) and Digital Marketing and Social Media (5 papers) and collaborates with scholars based in United States, Taiwan and China. Russell K.H. Ching's co-authors include Ja‐Shen Chen, Brian D. Ross, Hung Tai Tsou and Thao Tran and has published in prestigious journals such as Journal of the Operational Research Society, Industrial Marketing Management and Internet Research
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