Hung Tai Tsou
About
Hung Tai Tsou has authored 8 papers that have received a total of 380 indexed citations.
This includes 5 papers in Organizational Behavior and Human Resource Management, 4 papers in Marketing and 4 papers in Information Systems and Management. The topics of these papers are Customer Service Quality and Loyalty (5 papers), Technology Adoption and User Behaviour (4 papers) and Service and Product Innovation (3 papers). Hung Tai Tsou is often cited by papers focused on Customer Service Quality and Loyalty (5 papers), Technology Adoption and User Behaviour (4 papers) and Service and Product Innovation (3 papers) and collaborates with scholars based in Taiwan, Latvia and China. Hung Tai Tsou's co-authors include Ja‐Shen Chen and Russell K.H. Ching and has published in prestigious journals such as Journal of Service Research, International Marketing Review and Journal of service management
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