Sergio Biggemann
About
Sergio Biggemann has authored 22 papers that have received a total of 522 indexed citations.
This includes 13 papers in Strategy and Management, 13 papers in Organizational Behavior and Human Resource Management and 10 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (11 papers), Service and Product Innovation (8 papers) and Innovation and Knowledge Management (6 papers). Sergio Biggemann is often cited by papers focused on Customer Service Quality and Loyalty (11 papers), Service and Product Innovation (8 papers) and Innovation and Knowledge Management (6 papers) and collaborates with scholars based in New Zealand, Australia and United Kingdom. Sergio Biggemann's co-authors include Tony Garry, Christian Kowalkowski, Staffan Brege, Francis Buttle and Zsófia Tóth and has published in prestigious journals such as Journal of Business Research, Industrial Marketing Management and Journal of Services Marketing
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