Shahram Gilaninia
About
Shahram Gilaninia has authored 44 papers that have received a total of 125 indexed citations.
This includes 13 papers in Strategy and Management, 13 papers in Organizational Behavior and Human Resource Management and 11 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (11 papers), Technology Adoption and User Behaviour (10 papers) and Consumer Retail Behavior Studies (5 papers). Shahram Gilaninia is often cited by papers focused on Customer Service Quality and Loyalty (11 papers), Technology Adoption and User Behaviour (10 papers) and Consumer Retail Behavior Studies (5 papers) and collaborates with scholars based in Iran, Pakistan and Malaysia. Shahram Gilaninia's co-authors include Mohammad Taleghani and Kamariah Ismail and has published in prestigious journals such as Economic Research-Ekonomska Istraživanja, Cogent Business & Management and Journal of Quality Assurance in Hospitality & Tourism
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