Silvia Martelo-Landroguez
About
Silvia Martelo-Landroguez has authored 18 papers that have received a total of 506 indexed citations.
This includes 11 papers in Strategy and Management, 9 papers in Organizational Behavior and Human Resource Management and 5 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (7 papers), Innovation and Knowledge Management (6 papers) and Knowledge Management and Sharing (5 papers). Silvia Martelo-Landroguez is often cited by papers focused on Customer Service Quality and Loyalty (7 papers), Innovation and Knowledge Management (6 papers) and Knowledge Management and Sharing (5 papers) and collaborates with scholars based in Spain, United States and Puerto Rico. Silvia Martelo-Landroguez's co-authors include Gabriel Cepeda‐Carrión, Antonio L. Leal‐Rodríguez, Carmen Barroso Castro, Juan Gabriel Cegarra Navarro and Antonio Genaro Leal Millán and has published in prestigious journals such as Journal of Business Research, Sustainability and Journal of Services Marketing.
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