Simone Cheng

9 papers and 440 indexed citations i.

Simone Cheng has authored 9 papers that have received a total of 440 indexed citations. This includes 3 papers in Sociology and Political Science, 3 papers in Organizational Behavior and Human Resource Management and 2 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (3 papers), Technology Adoption and User Behaviour (2 papers) and Digital Marketing and Social Media (2 papers). Simone Cheng is often cited by papers focused on Customer Service Quality and Loyalty (3 papers), Technology Adoption and User Behaviour (2 papers) and Digital Marketing and Social Media (2 papers) and collaborates with scholars based in Hong Kong. Simone Cheng's co-authors include Terry Lam, Chi Hong Leung, Cathy H. C. Hsu, Vincent Cho and Alan Wong and has published in prestigious journals such as International Journal of Hospitality Management, Journal of Hospitality & Tourism Research and Asia Pacific Management Review