Stephen J. Grove

56 papers and 2.8k indexed citations i.

Stephen J. Grove has authored 56 papers that have received a total of 2.8k indexed citations. This includes 46 papers in Marketing, 32 papers in Organizational Behavior and Human Resource Management and 19 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (30 papers), Consumer Behavior in Brand Consumption and Identification (28 papers) and Consumer Retail Behavior Studies (11 papers). Stephen J. Grove is often cited by papers focused on Customer Service Quality and Loyalty (30 papers), Consumer Behavior in Brand Consumption and Identification (28 papers) and Consumer Retail Behavior Studies (11 papers) and collaborates with scholars based in United States, Australia and United Kingdom. Stephen J. Grove's co-authors include Raymond P. Fisk, Les Carlson, Michael J. Dorsch, Gregory M. Pickett and Norman Kangun and has published in prestigious journals such as Journal of Business Research, Journal of Business Ethics and Journal of the Academy of Marketing Science