Susan Hart

69 papers and 2.7k indexed citations i.

About

Susan Hart has authored 69 papers that have received a total of 2.7k indexed citations. This includes 39 papers in Strategy and Management, 18 papers in Marketing and 15 papers in Organizational Behavior and Human Resource Management. The topics of these papers are Innovation and Knowledge Management (22 papers), Customer Service Quality and Loyalty (15 papers) and Innovation Diffusion and Forecasting (10 papers). Susan Hart is often cited by papers focused on Innovation and Knowledge Management (22 papers), Customer Service Quality and Loyalty (15 papers) and Innovation Diffusion and Forecasting (10 papers) and collaborates with scholars based in United Kingdom, Spain and The Netherlands. Susan Hart's co-authors include Nikolaos Tzokas, Erik Jan Hultink, Robin Roslender, Abbie Griffin and Henry S.J. Robben and has published in prestigious journals such as Journal of Business Ethics, Journal of Product Innovation Management and Industrial Marketing Management

In The Last Decade

Rankless by CCL
2025