Susan M. Mudambi

34 papers and 2.5k indexed citations i.

About

Susan M. Mudambi has authored 34 papers that have received a total of 2.5k indexed citations. This includes 20 papers in Strategy and Management, 12 papers in Organizational Behavior and Human Resource Management and 11 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (11 papers), Business Strategy and Innovation (10 papers) and Innovation and Knowledge Management (9 papers). Susan M. Mudambi is often cited by papers focused on Customer Service Quality and Loyalty (11 papers), Business Strategy and Innovation (10 papers) and Innovation and Knowledge Management (9 papers) and collaborates with scholars based in United States, United Kingdom and Austria. Susan M. Mudambi's co-authors include Ram Mudambi, David Schuff, Stephen Tallman, Jeffrey S. Podoshen and Brian P. Brown and has published in prestigious journals such as MIS Quarterly, Journal of Management Studies and Journal of Product Innovation Management

In The Last Decade

Rankless by CCL
2025