Suzana Marković

32 papers and 507 indexed citations i.

Suzana Marković has authored 32 papers that have received a total of 507 indexed citations. This includes 18 papers in Organizational Behavior and Human Resource Management, 12 papers in Sociology and Political Science and 10 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (18 papers), Consumer Retail Behavior Studies (7 papers) and Digital Marketing and Social Media (7 papers). Suzana Marković is often cited by papers focused on Customer Service Quality and Loyalty (18 papers), Consumer Retail Behavior Studies (7 papers) and Digital Marketing and Social Media (7 papers) and collaborates with scholars based in Croatia, Serbia and Slovenia. Suzana Marković's co-authors include Sanja Raspor, Nenad Jovanović, Ranko Popović, Jasmina Dlačić and Zoran Jovanović and has published in prestigious journals such as Management Science, Artificial Intelligence Review and Total Quality Management & Business Excellence