Tammy Neal Crutchfield
About
Tammy Neal Crutchfield has authored 14 papers that have received a total of 252 indexed citations.
This includes 10 papers in Organizational Behavior and Human Resource Management, 7 papers in Sociology and Political Science and 4 papers in Strategy and Management. The topics of these papers are Customer Service Quality and Loyalty (9 papers), Digital Marketing and Social Media (3 papers) and Psychology of Social Influence (3 papers). Tammy Neal Crutchfield is often cited by papers focused on Customer Service Quality and Loyalty (9 papers), Digital Marketing and Social Media (3 papers) and Psychology of Social Influence (3 papers) and collaborates with scholars based in United States. Tammy Neal Crutchfield's co-authors include Robert M. Morgan, Giles D’Souza, Deborah F. Spake, Sharon E. Beatty and Beverly K. Brockman and has published in prestigious journals such as Journal of Service Research, Journal of Advertising and Journal of Retailing and Consumer Services
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