Terry L. Esper

47 papers and 2.2k indexed citations i.

Terry L. Esper has authored 47 papers that have received a total of 2.2k indexed citations. This includes 39 papers in Management Information Systems, 20 papers in Strategy and Management and 18 papers in Marketing. The topics of these papers are Quality and Supply Management (30 papers), Outsourcing and Supply Chain Management (21 papers) and Customer Service Quality and Loyalty (15 papers). Terry L. Esper is often cited by papers focused on Quality and Supply Management (30 papers), Outsourcing and Supply Chain Management (21 papers) and Customer Service Quality and Loyalty (15 papers) and collaborates with scholars based in United States, New Zealand and Japan. Terry L. Esper's co-authors include Theodore P. Stank, Rodney W. Thomas, Monique L. Ueltschy Murfield, C. Clifford Defee and Adriana Rossiter Hofer and has published in prestigious journals such as Journal of Operations Management, Journal of the Academy of Marketing Science and Journal of Retailing