Tieh‐Min Yen

24 papers and 610 indexed citations i.

Tieh‐Min Yen has authored 24 papers that have received a total of 610 indexed citations. This includes 14 papers in Organizational Behavior and Human Resource Management, 8 papers in Management Science and Operations Research and 6 papers in Management Information Systems. The topics of these papers are Customer Service Quality and Loyalty (14 papers), Quality Function Deployment in Product Design (6 papers) and Consumer Retail Behavior Studies (5 papers). Tieh‐Min Yen is often cited by papers focused on Customer Service Quality and Loyalty (14 papers), Quality Function Deployment in Product Design (6 papers) and Consumer Retail Behavior Studies (5 papers) and collaborates with scholars based in Taiwan. Tieh‐Min Yen's co-authors include Yu‐Cheng Lee, Hsiu‐Yuan Hu, Chih‐Hung Tsai, Ching‐Chan Cheng and Shao-I Chiu and has published in prestigious journals such as Expert Systems with Applications, The TQM Journal and Journal of Applied Sciences